1574 NW 108th Ave, Miami, FL 33172.

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Doral Store

1574 NW 108th Ave, Miami, FL 33172.
Hours Monday to Friday 8:00AM - 5:30PM EST
Hours Saturday 9:00AM - 2:00PM EST
Phone: (305) 468-8986

Dania Beach Store

1340 Stirling Rd STE 1C & 1D, Dania Beach, FL 33004.
Hours Monday to Friday 9:00AM - 5:30PM EST
Hours Saturday Closed
(954) 468-9333

Information request


  1. Contact the seller or merchant: The first step is to contact the seller or merchant you purchased the item from. Check the confirmation email you received from them for their contact information. Explain the situation and ask for an update on the status of your order.
  2. Check tracking information: If you were provided with tracking information for your order, check it to see if there are any updates on the package’s location. This may give you an idea of where your order currently is and when it might arrive.
  3. Check delivery address: Make sure that you provided the correct delivery address when placing your order. If the address was incorrect, the package may have been returned to the sender or delivered to the wrong address.
  4. Wait a few more days: Depending on the shipping method and distance, packages may take longer to arrive than expected. If it has only been a few days since the estimated delivery date, it may still be on its way.
  5. Contact the shipping carrier: If you have checked with the seller and the tracking information, and your package still hasn’t arrived, you can contact the shipping carrier directly to inquire about the status of your package.

Whether or not you need to be present to sign for a delivery will depend on several factors, including the delivery carrier, the type of package, and the specific delivery instructions provided by the sender. Here are some general guidelines:

  1. Signature Required: If the sender has specified that the delivery requires a signature, then someone will need to be present to sign for the package. If you won’t be available to sign for the delivery, you may be able to provide delivery instructions to the carrier, such as leaving the package with a neighbor or at a nearby pickup location.
  2. Carrier Policy: Some carriers have their own policies regarding signature requirements. For example, UPS may require a signature for certain types of packages, while FedEx may not. It’s always best to check with the carrier to determine their specific policy.
  3. Adult Signature: Some packages, such as those containing alcohol or other restricted items, may require an adult signature. In these cases, the recipient must be at least 21 years old and present a valid government-issued ID to sign for the package.


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