- We have the right to refuse returns that do not comply with our policy
- From the date of purchase, you will have 30 days to return products
- We only accept returns that are in new condition and original packaging
- Once we receive your return, we will inspect it and notify you of the status of your refund within 24 hours of receiving it.
- Refunds will always be refunded to the original payment method. Please wait 2-3 days for your bank to process the credit.
- We do not offer returns for custom-built products:
- Cable or wire that has been cut
- Custom lightboxes
- Custom channel letters
- Any custom-built product
- The customer pays return shipping for products that do not fall under the manufacturer’s warranty.
- Shipping costs will not be refunded.
If you have any questions, please contact us.
