• We have the right to refuse returns that do not comply with our policy
  • From the date of purchase, you will have 30 days to return products
  • We only accept returns that are in new condition and original packaging
  • Once we receive your return, we will inspect it and notify you of the status of your refund within 24 hours of receiving it.
  • Refunds will always be refunded to the original payment method. Please wait 2-3 days for your bank to process the credit.
  • We do not offer returns for custom-built products:
    • Cable or wire that has been cut
    • Custom lightboxes
    • Custom channel letters
    • Any custom-built product
  • The customer pays return shipping for products that do not fall under the manufacturer’s warranty.
  • Shipping costs will not be refunded.

If you have any questions, please contact us.